September Shopping, Inglot Haul

Last week I shared my haul of NYX Cosmetics items I purchased over the Labour Day long weekend. Well, that wasn’t the only store I shopped at! Inglot was offering a pretty good deal on their website at the time.
Inglot Haul_LBL (2)If you spent $69 you got a $25 online gift card and if you spent $100 you got $50 online gift card. I used this opportunity to shop for some brushes.

10S Small Blending Brush
Inglot Haul_LBL (4)

I really wanted a small blending brush and this is exactly what I was looking for. I’ve used it a few times and think it’s great for detail work in the outer crease.

4SS Large Blending Brush
Inglot Haul_LBL (5)

I thought this brush was going to be a bit smaller than it actually is. I haven’t used it yet, but I think it will be great for blending colour out around the eyes. It could also be used as a highlighting brush

26P Eye shadow Brush
Inglot Haul_LBL (7)

I love little shadow brushes to pack colour over the lid. I think it’s useful  if you want to create a sharp line on the lid for cut crease looks. I have the 20P and this is very similar to that. I didn’t realize that the handle would be so tiny but It actually makes it easier to hold and be more precise.

45S Eye shadow Glitter Brush
Inglot Haul_LBL (6)

This brush was actually sent to me by accident instead of the 4SS in my original order. I think because the names are similar they may have shipped it by accident. Their customer service did replace it and I go in depth with the service below. This is meant to pick up glitter/shimmer shadows to place on the eyes. I guess you’d use this instead of your fingers if you were working on clients or if you just preferred to use a brush. I think it’s a neat brush, but I wouldn’t have picked it up myself.

Milk and Tonic Makeup Remover Wipes
Inglot Haul_LBL (8)

I needed a small item to make the $69 minimum to get the gift card so I picked this up. It’s actually about the same cost as many drugstore wipes which I’m impressed with. I hope it works well, but I love keeping makeup remover wipes on hand after taking photos for swatches and if it’s really good I will use it on my face. I’ll give it a try and report back what I think.
Inglot Haul_LBL (3)
Customer Service Experience
Unlike what I first thought, the Inglot online store and physical stores are separate retailers. If you buy something online, you can’t return it in store, you’d have to return it to the online store and vice versa. I had a mix up in the brush they sent to me (45S vs 4SS) and I first I thought I could easily go in-store to exchange it but that wasn’t the case. I was worried at first that it would be difficult to resolve the mix up because they don’t have a number to reach them directly, only an email address. I reached out to their online customer care and they were super quick to respond to my email. After confirming they had indeed sent the wrong brush they were extremely apologetic and sent me the correct brush immediately. They responded within a 24hr time frame and 3 days later I had the correct brush in my hand. As an apology for their mix-up they asked I keep the 45S and try it out regardless, they also included a few sample shadows in the package they sent with the 4SS brush! I wouldn’t expect terrible service but I was really happy by how quickly they worked to resolve my mix up. This makes me confident in shopping from their online store again in the future.

That’s what I got! I’m honestly a big fan of Inglot and have a few of their brushes and eye shadows.

Have you tied Inglot? What do you think of their items?

Lots of Love,
Dal

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7 thoughts on “September Shopping, Inglot Haul

  1. Oh that’s very interesting to know that the physical stores and online stores are run separately! I would find it annoying to not be able to return in-store, since there’s one near me. I’ve yet to haul at Inglot – I just have one nail polish and one lipstick, they’re so lonely! 😆
    The brushes you got look really great!

    Liked by 1 person

  2. I actually haven’t ever heard of Inglot! It’s always nice to read positive customer service stories! I’m glad they went above and beyond and sent you some extra goodies in addition to letting you keep the wrong brush. That says a lot about them!!

    I hope you enjoy your brushes!!

    Liked by 1 person

    • Thanks! I was pleasantly surprised that they sent some eye shadow samples to say sorry- that was beyond what I expected. I have eye shadows from before and Inglot has some of the best quality.

      Glad I could introduce you to a new brand. Right now they have only a few stores but I hope the expand near you 🙂

      Like

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